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Patient Business Information

Privacy Practices

Your health information is confidential. The Notice of Privacy Practices explains how your records are protected. You can find this information on the Internet at:

Patient Access

Located on the first floor next to the information desk, Patient Access will take your pre-admission form and provide you with the necessary information to make your admission into the hospital stress-free. Pre-admission forms are available at the admissions desk.

Address: Acequia Wing Lobby located at 305 West Acequia Avenue, Visalia, CA 93291.


Financial concerns can affect you and your family’s life and ability to cope with your current illness. Kaweah Health has patient financial counselors to assist you with specific questions regarding financial coverage of your hospital stay. If you believe you might have difficulty paying your hospital bill, please contact the Financial Counselors at either (559) 624-2479 or (559) 624-2451.

Patient Accounting

If you have questions regarding your bill once you have been discharged, please contact Patient Accounting.

Patient Accounting will determine if you are eligible for a fee reduction or discounted service through our Financial Assistance Program. The hospital will also provide a social worker that can link you to agencies such as the Employment Development Department, Social Security office and Tulare County Health and Human Services Agency. Please contact Patient Accounting by calling (559) 624-4200.

Health Information Management

Health Information Management (HIM) processes and manages all medical records for patients seen at Kaweah Health. The HIM department is located in the Acequia Wing Lobby located at 305 West Acequia Avenue in Visalia, and is open Monday – Friday from 8:00 am - 5:00 pm for your convenience. If you would like information on how to obtain medical records call (559) 624-2218.