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2021 - 2016 World Class Employee of the Month

March 2021

Robert E. (Blake) Pierce
Registered Nurse, ICCU-15

Robert E. (Blake) Pierce

February 2021

Monica Bolton, Therapist III
Kaweah Health Rehabilitation Hospital, Visalia

Monica has worked for Kaweah Health as an Occupational Therapist for 30 years. She has developed an incredible expertise in treating neurological patients and strives to care for each person with clinical excellence. Monica works hard to ensure all her patients have the tools they need to succeed and return to the highest quality of life after an illness or injury. She is a mentor to other staff, a passionate community educator, and a perfect example of a team member who provides world-class care to our patients, team, and community.
Thank you, Monica!


January 2021

Cora Rodgers
Clinical Pharmacy-Lead, Pharmacy-Primary Operations
11 Years of Service

Cora is always full of positive energy and thoughtful to all she works with. She takes such incredible ownership of her work, and she makes a difference every day for our patients and team. Cora is tireless in her efforts to ensure our skilled nursing patients receive the right medications at the right dose. She collaborates effectively with the medical staff to facilitate dose or medication adjustments when appropriate and spends significant time educating patients and families. Cora is an absolute joy to work with. Thank you for all you do!


December 2020

Stephen Puerner
Patient Access Specialist, Patient Access Services

Nominated by Emmanuel Alvarez

Stephen is a valued member of the Patient Access Team. He treats everyone with respect and is a role model for world-class customer service through his displays of empathy and concern. Stephen is a tremendous asset to our team in that he is reliable, flexible, caring, and an overall joy to be around. We are so fortunate to have Stephen on our team and thank him for everything he does for our patients, team, and hospital. You will never meet anyone more humble or proud to work for Kaweah Health.


November 2020

Kelly Pierce
Volunteer Coordinator

Kelly has worked at Kaweah Health for over 15 years in a variety of roles. With her years of experience and passion for people, Kelly has developed a reputation for taking on projects not operating efficiently and turning them into thriving and vital programs at Kaweah Health and in the community. Kelly operates in the future and is always looking to make things better and brighter. She always demonstrates kindness and goes above and beyond to help others. Her work this year for the Hospice and Kaweah Kids programs have made a difference in the lives of our team and patients. Kelly is a world-class employee and an amazing role model of Kaweah Health’s mission.


October 2020

Sharmyir Walker
Registered Nurse, ICCU-15
Nominated by Shannon Cauthen

Sharmyir sets the bar high for all nurses, and is a wonderful role model for all staff. She guides and mentors her new colleagues to help them learn to provide the same world-class care to their patients.

Once during her time as an LVN around the Thanksgiving holiday, she heard a patient lamenting that she would miss the sweet potato pie that she normally enjoyed with her family during the holidays. Shamyir's response was to go home and bake a sweet potato pie and take it back to the patient. This small gesture is just one of the many examples of her personality that exudes thoughtfulness towards her patients, and a trait that she has demonstrated time and again on 5T.


September 2020

Kim Diep, PharmD, BCPS, BCGP
Pharmacist-Clinical, Pharmacy
Nominated by Rheta Sandoval

Kim demonstrates outstanding “above and beyond” service to our patients, physicians, colleagues and customers of Kaweah Health. Without question, Kim is a role model for the provision of excellent service. She provides patient-centered care and has a strong clinical and interpersonal skill set. Kim maintains advanced certification, is a wealth of knowledge, and Pharmacists, Physicians and Nursing staff regularly seek her out for her sage advice and support. Kim is highly professional and epitomizes world-class healthcare.


August 2020

Melissa Jarrell
Dietary Clerk, Food & Nutrition Services
Nominated by Kris Daugherty

Melissa is highly thought of by her co-workers. Her level of knowledge of the Diet Office operations, combined with her approachable demeanor, makes her an excellent resource for new employees. Melissa’s co-workers appreciate her communication skills and her willingness to always help others. Regardless of the circumstance, Melissa remains calm and handles every situation with professionalism and tact. If employee cloning were possible, we would be first in line so that we could have more team members just like Melissa.


July 2020

Martha Cervantes
Certified Nursing Assistant, Surgery Center

Nominated by Princess May Milan and Orva Johnson

Martha is an exceptional employee. She embodies Kaweah Care in all aspects. She is a hard worker, a team player and very caring to her patients. She always comes to work with a smile and a positive attitude that radiates throughout the department. As a CNA, she anticipates the needs of the patients and her Nurses that keeps everyone on track. We work in a fast paced environment (ASC), and she is an extraordinary worker!


June 2020

Alison Bradshaw
Registered Nurse, Cardiovascular ICU-CVICU
Nominated by Ed Largoza

Alison consistently provides world-class care to her team and patients. She is attentive to the needs of others and genuinely makes every effort to ease the concerns of patients and their families. She is well-respected by her colleagues and physicians due to her outstanding clinical skills, positive “can-do” attitude, and her caring heart. Alison embodies the best that Kaweah Health has to offer and we are lucky to have her on our team.


May 2020

Nicole Phanthavong
HR Analyst, Human Resources
Nominated by Eileen Paul

Nicole is a gem in the crown of the Human Resources Department. She completes every assignment with courtesy, respect, and professional service that go above and beyond expectations. Nicole is friendly, approachable, and supportive, and her delivery of world-class service is truly an example for others. Thank you, Nicole! You are appreciated
by so many.


April 2020

Estee Zamora-Bonilla
Community Health Worker II, Prime Projects
Nominated by Alma Torres-Nguyen

Estee is energetic, enthusiastic, innovative, and fun! She completes every goal she sets and finds a way to rise above barriers to make great things happen. She takes on projects beyond her scope and works tirelessly with others to make them a success for Kaweah Health and the community. Estee empowers others to be their best and we are lucky to have her on the Kaweah Health team.


March 2020

Joshua Edmonds
Certified Nursing Assistant, ICCU-13
Nominated by Stacy Delgado

Josh is incredibly helpful and knowledgeable as a Respiratory Therapist. He takes time to talk to patients about their worries and is a calm, reassuring presence for them. Patients often remark about how helpful and kind Josh is. There are a number of other reasons why Josh is deserving of the Service of Excellence Award, but the main one is his willingness to go above and beyond to help those in need.


February 2020

Lily Thompson
Certified Nursing Assistant, ICCU-13

Nominated by Shannon Cauthen

Lily is dedicated to her career, patients, and family. She is thoughtful and inclusive in the delivery of her nursing care. She is careful, considerate, and a terrific patient advocate. Lily is always on time, always dressed professionally, and is the perfect example of a committed employee. She treats all of her patients as though they are her family and brings with her a sense of peace and reassurance. Kaweah Health is proud of the outstanding person she is.


January 2020

Renee Gutierrez
Cook, Food & Nutrition Services
(3 years)

Nominated by Tina Alafa

Renee is delightful and pleasant to everyone who comes through the display cooking line. She is an amazing cook, very personable, and seems to enjoy her job. Renee is a true asset to us all and the perfect reflection of Kaweah Care!


December 2019

Karen Bontekoe
Medical Librarian, Medical Library
(12 years)

Nominated by Chris Patty

Karen is an unsung hero at Kaweah Health and a valued member of the Office of Research. She works with many of our nursing, medical, and pharmacy students to assist them with scholarly projects and goes outside the library walls to help departments improve practice. She is always willing to take an active role in empowering staff through education and regularly sends extensive digests of medical literature to staff. Karen is also a member of our Institutional Review Board (IRB) and takes her responsibility seriously, expediting research study approval and protecting human subjects. She is an indispensable member of the patient care team at Kaweah Health.


November 2019

Kristin Braswell, RN
Clinical Documentation Specialist
(11 Years)

Nominated by
Laura Vidal Villarreal, Christine Thomas, Elizabeth Hupp, and Rosie Alavezo

Kristin is an amazing human, friend, and co-worker. She goes above and beyond in her CDI duties, is always available to help her co-workers. She is a great resource person and often helps solve problems. Kristin is intelligent, hardworking and carries a lot of responsibility in the department. She affects positive change and productive outcomes, and is a pleasure to work with. Her quiet humor is priceless and she always has a great attitude. Kristin has done an amazing job the last 6 months. When asked to help with a second level review process back in February to assist with quality documentation and coding, she jumped at the opportunity and has consistently found errors that she has worked diligently to correct with both the physicians and the coders to ensure that the documentation for each case is correct and accurately shows the course of treatment and correct diagnoses. She has tirelessly worked with physicians and contract coders to ensure that each record is accurate. Kristin has gone above and beyond her normal scope of practice in ensuring this new process is successful. The corrections she’s made directly affect billing and reimbursement for the hospital, and she has done an amazing job at stepping up and taking on this difficult task. Kristin is a huge asset to our department and we don’t know what we’d do without her.


October 2019

Joyce Bergshoeff
Registered Nurse, ICCU-3W
(18 years)

Nominated by Dora Salazar

Joyce BergshoeffJoyce is an awesome nurse. Besides being a great provider of care and a patient advocate, Joyce is extremely knowledgeable in her field and shares her knowledge with staff, patients, and families. Being part of UBC, the HAPI team, CAUTI team, skin prevalence team, post-pyloric certified, mentor, USIV certified and trainer, Joyce learns a full spectrum of care and shares her knowledge with everyone she can. Joyce is also involved in performing unit-based training for US bladder scan and is a dedicated resource Registered Nurse for 3West staff. She is also in an RN-BSN to RN-MSN program. In her studies, she often shares to our staff articles pertaining to our patients. Joyce has also helped present stroke awareness to the community at the farmers market. 3West is very lucky to have Joyce assigned to our unit.


September 2019

Chris Stafford
Health Unit Coordinator, Oncology 3S
(10 years)

Nominated: Shannon Cauthen

Chris is an outstanding HUC; one of the very best within the Hospital. As Kaweah Health has worked more diligently to focus on throughput of patients, Chris has graciously adapted to the process by being an exemplary communicator. He maintains contact with all of the nurses and case managers on his floor to ensure he has the most accurate and up to date information regarding discharges for the day. Beyond that, Chris takes the information he is given and immediately updates the assignment board at the front of the unit to communicate with all members of the care team. If Chris has been tied up working on other tasks (of which there are many) and he hasn’t been able to update the board, he updates me as soon as he sees me walk onto the floor. Chris is an exemplary role model and should be commended for his leadership and dedication to the betterment of our organization. Thank you, Chris, for doing right by our patients and for making my job a little bit easier and more pleasant


August 2019

Joe Hinton
Physical Therapy Assistant II
(5 Years)

Nominated by: Rosie Arroyo

Joe is a very dedicated employee who is always advocating for our patients and is always cheerful and respectful to anyone he comes in contact with. On a daily basis, the Care Management department works hand in hand with the Physical Therapy department to determine patients’ needs at home. Joe is always available to us in helping with our requests. Anytime we need a quick evaluation with a recommendation, he will jump right in and give us quick documentation if necessary. Even if it is not a patient he has on his list, he will help out when he can to find a resolution.

He is an asset to the Physical Therapy department and Kaweah Health, and is frequently recognized by co-workers, staff, patients and their families for his compassionate care. Joe is an educator by nature, not only by teaching his patients, but also by always being willing to mentor and educate other staff, students, volunteers, and new hires. Joe has excellent clinical judgement and skills, and consistently goes above and beyond for his patients. He works with some of our most medically complex patients addressing their physical, emotional, and psychosocial needs thus gaining their trust resulting in greater gains with physical therapy.

Joe is humble and is truly motivated by the relationships he establishes with his patients, their families, and the recognition he receives from these relationships. Joe is most definitely an asset to the Therapy Department but most importantly to our patients.


July 2019

Darius Mendoza, RN
Charge Nurse
Acute Psych
(10 Years)

Nominated by: Hilary Christian

You are genuinely the most caring, selfless, vigilant, protective, hardworking, committed, loyal, and just straight dependable nurse I have ever encountered (and probably will ever encounter). You deserve so much more than what words can express. THANK YOU! You put 200% into your work and I appreciate you - You are always ready for the worst and react as though someone is about to be hit by a car. It's insane and just incredible. I am not exaggerating, I promise - You are genuinely like a guardian angel. You can handle whatever obstacles come your way and you care so much about safety with both staff and making sure the patients are being safely de-escalated. I can't express my gratitude enough and I hope that you continue to be a charge nurse because you exceed the expectations of what a charge nurse entails. I wanted to give you my upmost respect and recognition through this Kaweah Care recognition. Darius, you're a hero - Thank you!


June 2019

Kelly Gentner, RN
NICU
(5 Years)

Nominated by: Felicia Vaughn

I received an email from a mother baby nurse who wanted to let me know just how appreciative she was of one of my NICU night nurses. This is what she sent me. Kelly was recently floated to Mother-Baby unit. This particular evening was extremely busy, all, and any help was much needed. Kelly pitched in as much as she could. What was outstanding and truly an example of service excellence was Kelly's compassion and commitment to her sister colleagues. An RRT situation arose on one of the mothers and Kelly just jumped in and took care of my other babies without my direction. She did vital signs, updated feedings in the EMR, performed blood sugar check and intervened with a hypoglycemic infant knowing that I was occupied with by critically ill patient. Kelly is a NICU nurse that I can trust and has always been a good resource when I have had questions about my babies. This particular evening Kelly truly displayed service excellence.

Kelly is often recognized by her peers for her helpful demeanor, her ability to share her knowledge with new staff, her commitment to her colleagues when staffing is low, as well as parent recognition in follow up surveys. Kelly has been a true win for the NICU. Please consider her nomination for Service Excellence.


May 2019

Shaun Bagley, RN
Admissions/Transfer, Bed Allocation
(27 Years)
Nominated by Keri Noeske

Shaun Bagley goes above and beyond to help patients, staff, and community partners. Working as an RN in the Admissions/Transfer Center, it is imperative for Shaun to maintain relationships with other regional hospitals. This can be difficult when every medical facility faces the same admissions challenges, but Shawn is excellent at building relationships and anticipating needs within our organization and others. He collaborates with specialists and other hospitals and takes the time to explain and work with them when they call for a patient transfer. His honesty, compassion, and respect for others are appreciated by all who come into contact with him. Shaun truly cares about patient outcomes and uses his knowledge and experience to continually improve patient access in the community. Even when he cannot accept a transfer (most times due to capacity issues), Shaun does everything he can to help patients and community health partners by recommending other facilities and helping them find solutions. Shaun’s commitment to quality of care and fast action when it comes to patient transfers has saved at least one life. He is a valued member of the Kaweah Health team and models the behaviors we hope to see in each of our employees including compassion, strength, patience, and a commitment to excellence.


April 2019

Bradley Garcia
Cafeteria Worker
(3 Years)
Nomination by Ed Largoza

I had the pleasure of serving alongside Bradley at the Holiday Meal for our night shift. Bradley was professional, hardworking and extremely supportive in our efforts to feed the large, hungry masses that turned out for the celebratory meal. Even more amazing than his work ethic was his relationships with his co-workers. Person after person that went through the line stopped to give Bradley a boisterous greeting. It was obvious that the enthusiastic salutations erupted from a place of genuine respect and affection for this special individual. The friendly relationships he has fostered over the years was on full display that night!

Bradley wears a warm, infectious smile on his face and welcomes all with sincerity and good will. Bradley embodies all the tenants of Kaweah Care and his consistent high quality service makes him an ideal candidate to receive our Service Excellence Award. Thank you and job well done Bradley!


March 2019

Alexandria Caviglia, LVN
Float Pool (9 Years)
Nominated by: Shannon Cauthen

Alexandria Caviglia, LVN

Alex is one of those individuals we simply couldn't survive without. As a Float Pool LVN, she has taken it upon herself to become certified and trained in all the therapies needed to be a valuable asset to our patients. Because she is an IV super user, a CAPD-trained LVN and a Wound Vac expert (just to name a few) she makes a great house impact nurse and the floors are always grateful to see that she is here. Because she is a great LVN and impact nurse, she gets a lot of phone calls asking for help; often bypassing her own breaks to make sure we provide optimal care for patients.

Alex is often asked to attempt or manage difficult and unpleasant tasks and she always does so without complaining. She is frequently stretched thin as she is pulled from one floor to the next, balancing one task with the next. She manages her time efficiently and makes sure everyone gets the help they need.

I am confident we do not express our gratitude to her often enough. For that reason, I would like to nominate her for Employee of the Month. I cannot think of someone more deserving.


February 2019

Andres Ramirez, Sr.
Sr. Financial Analyst (6 Years)
Nomination by Jennifer Stockton

Andres Ramirez, Sr.Andres celebrated his seventh service anniversary in the Finance department at Kaweah Health in January. I would like to nominate Andres for the Service Excellence Award due to his consistent exemplification of the Behavioral Standards of Performance, compassionate service, respect, communication, personal ownership, professional image and commitment to colleagues. Recently, Andres led the development of new tools to create an improved financial statement package that is now utilized by Finance leadership, the Executive Team and the Board.

Andres took on this challenge in addition to his normal scope of duties, which are already quite complex. He explored new Excel tools and watched internet videos on ‘how-to’ each night at home until he found the ideal and most efficient way to perform the task. Andres is now responsible for the day-to-day treasury management and debt compliance functions within Finance, but has also previously had the functions of accounts receivable reconciliation and physician and service contract management. During his tenure with each of these roles, he found ways to improve workflow and make the process more efficient and accurate.

Andres has consistently been recognized for his kind and helpful attitude as well as his great work in these areas by his peers and members of Kaweah Health's leadership and executive teams. At the same time, he is truly committed to his Finance team members. He is always willing to take the time to help any of them as the ‘go-to’ person for Excel in the department, even offering to conduct lunch learning sessions. He is positive, caring, professional and respectful at all times and a true role model to his colleagues. He is known for his quiet demeanor and great sense of humor. I'd like to thank Andres and recognize him for his significant contribution to Kaweah Health.


January 2019

Angie Pimentel, RN
Post Anesthesia Care Unit (29 years)
Nominated by Tina Clontz

Angie Pimentel, RNAngie is someone who exemplifies commitment to excellence. She is a positive influence for the team, cares about the community by feeding the homeless, is an excellent preceptor, has taken on UBC chair, and is a mentor to the new generation of Post Anesthesia Care Unit (PACU) nurses. Her years of experience have molded her into the kind of nurse all nurses should strive to be. I worked with her on a night when she had worked all day and was on call all night. After being awake 22 hours straight, she was as positive as the moment she walked in the prior day when we left after 7 a.m. - most nurses can't do this well. It is a pleasure to work with her and she is a great asset to the team.


December 2018

Robert Tercero
Patient Transport Aide (6 Years)

Nominated by Tammie Hoffman and April Matthews

Robert Tercero has worked for Kaweah Health for the last six years in patient transport. He is probably one of the friendliest people that work at the medical center. I think most people have met him and would recognize him. He brings strong assets to his role and our group, we are incredibly fortunate to have him. He is dedicated and hardworking. He is extremely organized and focused on continuously learning and developing best practices to manage routine activities both efficiently and effectively. He brings a positive high energy and a personal touch. He brings true professional attributes to Kaweah Health and genuinely cares about delivering excellent quality work. He is a vital part of the team and is a great role model for everyone. From the start, he gets to know the new hires as he goes to every hospital orientation to educate the new staff. He knows how to make the new hires feel comfortable from the start. He has been known to take new staff under his wing to make them feel comfortable by taking them out to lunch. He is always professional and takes the Kaweah Health behavioral standards very seriously. He always goes above and beyond for his fellow colleagues, patients, and visitors. Before he leaves a patients room he will always make sure they are comfortable and they are safe. He anticipates needs and does not need to be asked to spring into action. Not only is he very friendly, he is not afraid to speak up and voice his concerns whether it be a patient safety issue or holding his colleagues accountable. One of the most impressive things he does is he continually strives to improve the Kaweah Care culture around him. He is a great asset to Kaweah Health and we really appreciate him. He is motivated and positively engaged, serving as a true inspiration.


November 2018

Andrea Gregory, RN
Wound Care Nurse III, Acute Wound Care Department (22 Years)

Nominated by Dean Christensen and Beth Nelson

Andrea Gregory goes above and beyond to help advice our unit with wound care. Since we have had our in house wound nurse retire, we have had to rely on Andrea for Help and advice. She is a resource for new products and proper procedures. She is always available to talk to and consult with. I cannot think of a better person who represents Kaweah Care than Andrea.

Andrea has been recognized on multiple occasions for going above and beyond to help advise staff on wound care. Whether it is in the moment on the unit, or in a UBC or Unit Staff meeting, or a formal educational offering, Andrea has consistently made herself available to staff to help elevate their understanding and ability to care for wounds throughout our organization. She will stay at the bedside and help staff learn how to apply a new or difficult wound vac dressing, and answer questions until they feel comfortable and capable to continue with the care on their own. She is an expert in her field as a Certified WOCN, and recently precepted a nurse from Valley Children’s Hospital here to gain the clinical hours she needed to completed her WOCN as well. Andrea consistently goes above and beyond to provide excellent wound care for our patients and to help the staff and providers understand how to care for the patients. She is compassionate, committed to colleagues, and provides consistent support and communication for staff, as a patient advocate.


October 2018

Rudy Gonzales, RN
Lead Mentor, Emergency Department

Nominated by Erin Marquez

Rudy has been a huge asset to the Emergency Department (ED) over the last several months. He recently took on the role of lead mentor in the ED, but he always goes above and beyond when it comes to helping out our staff. He is our Unit Based Council (UBC) chair and is very active in our staff meetings, our CUSP team, as well as orienting all of our newly hired nurses. Rudy has made it his mission to provide better initial training for our newly hired RN staff. He also helps to organize the Kaweah Health booth at the local downtown farmers' market. You never see Rudy without a smile and a warm greeting. He is amazing with our patients and is someone who exudes compassion for everyone. He is a phenomenally caring person and truly cares for every soul he comes into contact with. It's always important to Rudy that EVERYONE (staff member, patient, family, etc.) feels special and welcomed into the ED. Our department truly would feel a void without Rudy.


September 2018

Blake Bartlett
Pharmacist, ISS Applications Services
Nominated by David Crowther

Blake is a strong example of compassionate service, commitment to colleagues, respect, and personal ownership. He regularly sacrifices his own time and effort to assist colleagues with drug shortage management. Blake not only assists colleagues with the IT tasks that are his direct responsibilities but also takes the time to explain things and teach everyone, so we can better understand the situation, systems, etc. It is very apparent that Blake is committed to patient care, Kaweah Health, his colleagues, and the community. He always shows great respect and professionalism even in difficult/heated situations. Seeing Blake's qualities and work ethic makes us want to be better in our role.

Blake is always so helpful when taking care of computer issues. He combines his desire for IT work with a thorough knowledge of therapeutics. Blake makes things right usually fixing items that day. He checks with stakeholders for possible unanticipated problems, and then checks back for feedback on the results.

Blake has worked diligently on correcting and clarifying potential pharmacy-related order issues identified after KD*HUB go-live. Even prior to KD*HUB go-live, you could count on Blake for prompt responses and follow through to pharmacy-related ISS inquiries. Blake is accessible and quick to respond. Blake's clinical experience and IT skills make him an excellent resource. Blake's personality is easy-going and pleasant. Blake's can-do approach is appreciated.

He is an excellent communicator, with a great attitude and contributes great work!


August 2018

Shannon Cauthen
House Supervisor
Nominated by Ed Largoza and Beth Nelson

Shannon is one of those dynamic individuals that embodies Kaweah Care. As a House Supervisor, she carries a massive amount of responsibility in overseeing the activities of the medical center. In this role, she serves as a tremendous resource for our patient, clinicians, support staff, and leaders. Ms. Cauthen always keeps our patients well-being at the center of her decision-making while still respecting the perspective of families, employees and physicians. She also serves as an advocate for our staff; regularly bringing forth ideas to boost staff support and encouragement. Shannon is a proponent for collaboration and high-quality communication, and actively involves the necessary parties when dealing with large scale issues.

She is a superb mediator that uses her diplomacy and grace to massage tension-filled situations and bring about compromise and a deeper mutual understanding. Many of us have witnessed Shannon’s problem-solving talents as she routinely diffuses hostile patients with quick thinking, active listening, and kindness. She also helps manage interpersonal conflicts amongst our team members and is a strong proponent of teamwork and unity.

Shannon is never scared to think outside the box and the positive reputation shes earned over the years allows her ideas to be seriously considered. Her broad vantage point as house supervisor helps her identify challenges related to ineffective processes. In her role, she also serves as a reminder of our behavioral standards of performance and willingly has crucial conversations if ownership or accountability is lacking. Although Shannon has a lot of authority and autonomy, she is humble, and acknowledges her decisions aren’t always perfect. She takes ownership and doesn’t dwell on the negative, but uses every challenge as a launching point to be better.

Shannon is an exemplary employee and is greatly deserving of being celebrated as Employee of the Month.


July 2018

Tara Norman, PT III
Physical Therapist (10 Years)
Nominated by Keri Noeske

Tara is a champion for every rehab patient and every rehab team member. She is always ready to bring new education, ideas and energy to a group. Tara makes contact with most of the nurses in our district through the stroke class. She shares insight to patient care in a manner that makes sense for people in their roles. She teaches the stroke class, the advanced transfer class for the rehab team and has helped to start a research committee with rehab.

Tara is a highly skilled and extremely knowledgeable clinician that provides exceptional patient care. She is continually being recognized by her patients and peers for the work she does to help each patient achieve the most they can while in her care. She also continually seeks growth and advancement and has become our therapy clinical educator this past year, doing this about 25% of the time and is very accountable in this role in achieving goals and completing projects. I highly support her in receiving this nomination.


June 2018

Christy Kennedy, RN, ASC
Registered Nurse (16 Years)
Nominated by Maria Howe

Behavioral Standards of performance:
• Compassionate Service: kind and caring to all patients and family
• Respect: considerate of coworkers and patients privacy
• Communication: complete and thorough communicator
• Commitment to Colleagues: Chris checks on her days off to be sure we are staffed, often comes in extra to help

I have worked with Christy Kennedy for many years and her passionate commitment to patients, patient families and coworkers is exemplary. She has helped direct our ASC team throughout our remodel transition, as we move floors and manage patients through their surgical process. She is calm and competent in a critical situation. She has been a good friend and coworker for many years, for thisIi am very thankful! Thank you for your tremendous kind and compassionate care!


May 2018

Maria Marquez, RN
2 North (29 Years)

Nominated by: Rebecca Vieira

It gives me great pleasure to nominate Maria Marquez for employee of the month. She has been an employee of Kaweah Health for 29 years. 17 of those years I had the pleasure of working with Maria. In that time, I have been witness to what an extraordinary person, nurse, and colleague she is. When I think of a person that I would want to emulate and who I admire the most, it would be Maria. She never ceases to amaze me.

First let me discuss her work ethic. There is no job to big or small that she cannot tackle. Most nights you can find her; at her patient’s bedside holding their hand, comforting them, or educating them about their diagnosis. With her selfless character, you can find her filling the role as a CNA for her patients. Giving total patient care, most of these shifts. Not because she has too, but because this is just the character and work ethic she has. She is the nurse that I want by my side, during those long difficult nights. When you need help she is always there to lend a hand. If I or my loved one was a patient. I would want Maria to care for them. She is the most selfless, humble, and compassionate person I have ever met.

She has taken care of her elderly parents for over 9 years, while maintaining a full time job, and juggling the role of a single mother. Rarely missing a school function, even working most weekends just so she could be home during the week for her boys. She is always helping others and puts the needs of others before her own. When my mother was in the final hours of her life, it was Maria who was there for me in the middle of the night. During her funeral when I was a loss for words it was Maria that spoke for me and said the things that I had no voice for.

As an active member of CUSP/UBC. She has taken a lead role in projects like Glucommander. Helping to develop algorithms and education for better patient outcomes. She has helped to revamp our NODA program (No one dies alone).So that no patient would be alone in their final hours of life. She has been a mentor and preceptor to new nurses. She is Stroke certified and has her National certification in medical surgical nursing. She is hoping to obtain her Heart failure certification and eventually her BSN.

Thank you Maria for being a fantastic Nurse, mentor and coworker. Your selflessness, compassion, and dedication to nursing, truly reflects the spirit of this award.


April 2018

Bradley Donabedian, Respiratory Therapist (16 Years)

Nominated by: Shannon Anguiano

Brad is an awesome person to work with; he always has a positive attitude and makes your day awesome no matter how hard it might be going. He is a hard worker always helping us on answering call lights and helping take out dirty linen bags. He is a great lead Respiratory Therapist at South Campus. The staff and patients all love him. He always has a positive attitude and a warm smile. He spends the extra time needed at the bedside, making the patients and families feel very well cared for. Brad in just an awesome person to work with and we are glad to have him on our unit. It is a pleasure to work with him.


March 2018

David Gonzalez, CNA, ICCU-3W (3 Years)

Nominated by: Stacy Delgado

I have worked with David for a number of years, and without a doubt he goes above and beyond for others. Patients love the compassionate courteous care he provides. 3 West is an incredibly busy floor, with patients constantly being admitted or transferred. David takes everything in stride and will go out of his way to provide a helping hand. David never complains about his workload or the time constraints we are sometimes under. I have seen him walk up and down the halls of our unit looking for nurses who are in need of some help. When stressful situations, such as code blues or RRTs occur, David will calmly jump right in and make himself available to help any way he can. From performing chest compressions to emptying Foley catheters, David always has a can-do attitude. He is currently doing his pre-requisites for the College of the Sequoia’s Registered Nurse (RN) program, and in my opinion, David will make a phenomenal RN one day soon. We are very fortunate to have him here on 3 West. Thank you David for all that you do.


February 2018

Eric Encinas, ED Tech II (14 Years)

Nominated by: Patricia Smith

I have worked with Eric for years. He is consistent in the great care he gives all patients and his interaction with his coworkers. With Eric on my team, I know my day will be better and easier. Eric has very good assessment skills. I know that if something is abnormal with a patient, he has double checked the vital signs or done whatever is needed to further investigate the issue. Many times he has been the first to notice that a patient is in trouble and alerts staff immediately and intervenes as necessary. Eric is kind and gentle, which seems to not be automatic these days, but one of the most important things we can do for our patients. I cannot say enough good things about Eric in this form. He deserves to be recognized in every category every day and he is a real Rock Star.

Eric is an excellent, long term emergency department technician who has excellent skills and can be relied upon to do whatever is needed to take the best care of our patients! Keep up the great work.


January 2018

Kevin Rodriguez, PT III, O/P Rehab-CCPTS (19 Years)

Nominated by Cynthia Lee

Kevin is truly an asset to this organization and hands down deserves the honor of being named Employee of the Month. His caring attitude and “going above and beyond” in sharing his knowledge and expertise are qualities that shine and Kevin certainly sets this example. He is always willing to go the extra mile involving your care.

Kevin offers compassionate service by caring for you as an individual and cares tremendously about his profession. He is always respect and takes personal ownership very seriously. You know right away that Kevin loves his job and is willing to do all he can to see that your health is top quality and your goals are reached. Additionally, Kevin will search for articles regarding your injuries and shares what he has discovered with you in order for your treatment to be the best it can be.


December 2017

Yvette San Souci, RN, CVICU (7 Years)

Nominated by Pinky Rose Calica

Yvette San Souci has been nominate because of the insight, integrity and competence she utilizes daily and that have saved many lives. Yvette is always well prepared and diligent in the care she provides to the complex patients we care for. Yvette plays a dual role on our unit as team lead and bedside nurse. She exemplifies teamwork and is always willing to lend a helping hand. One night, Yvette took over care of a rapidly declining sick patient who had a doubtful prognosis, she infused over 100 units of blood products on her shift playing a major role in saving their life. Recently, our nurse staffing was dramatically limited, but Yvette did not hesitate to come in with short notice to take care of a very sick patient. No matter the situation, Yvette always has a great attitude and is compassionate with all patients. She is a role model to all nurses and is a great asset to the CVICU department.


November 2017

Monica Contreras, LVN, Sub Acute (5 Years)

Nominated by: Yvan Nava Torres

Monica never stops working. She helps other nurses with patients that are not assigned to her. She always shows compassion and treats patients like she would treat her family. Always gives more than what is necessary. She is also a great teacher and never stops teaching the rest of the licensed staff, whether it be LVN’s or RN’s. Monica is non-stop. She is always busy with patients, helping her team, reviewing charts, learning, or teaching. She connects with our multidisciplinary team to help provide quality care to all of our residents. She works nights so she will leave messages, emails, or uses the MD binder to communicate. She does not leave a “stone unturned.” She is thorough and her team can count on her to always follow through. She advocates on behalf of the residents to improve the care that they receive. She is not afraid to ask questions or speak up when there are concerns. These are only a few of her attributes. Monica is a true team player.


October 2017

Maile Headrick, Clinical Pharmacist (11 Years)

Nominated by: Members of the Pharmacy Department

This nomination is being submitted on behalf of a number of Pharmacy Department team members who are grateful to work with clinical pharmacist team member Maile Headrick. We are fortunate that Maile joined our team in August of 2006. Her strong clinical knowledge base and critical care experience positively impacts the quality of care provided to our patients. Maile is an engaged member of the team and on a consistent basis takes the initiative to improve procedures and systems as needs are identified. Examples of this include her work in establishing policy and procedures, order sets and/or institutional guidelines to promote safe and effective use of medications. If it involves a low volume, high risk, problem-prone medication use, you can bet that Maile has been involved behind the scenes in a very important way.

Maile is highly respected in the department by nursing staff and physicians. She is dependable and resourceful in her role as a pharmacist and is very much a team player. Her contributions to the department have made an important impact in progressing the practice of pharmacy and improving patient safety. She always puts our patients first. She has an incredible work ethic, sharp mind, and is committed to professional development. We are so proud and grateful to be able to call her a colleague.


September 2017

Myrna Watson, CNA, TCS (10 Years)

Nominated by Mona Chavez

Myrna Watson is an outstanding certified nursing assistant. She is always ready to work and ready to help her co-workers at a moment’s notice. Myrna never complains how tired she is or if she is frustrated. She always has a smile and kind words to say to anyone she sees. Myrna makes sure her patients always have a clean bed once they are up. She goes above and beyond making sure her patients are comfortable and taken care of.

Furthermore, Myrna is an excellent team member. She is very quiet, but goes about her day always busy helping patients. When she is not doing tasks, she is talking to the patient or their family. Myrna is a great person to work with, I am thankful for her. She is truly a compassionate and caring CNA.


August 2017

Sabrina Gomez, HIM Systems Analyst (12 Years)

Nominated by: Anita Rizzardi-Jepson

BEHAVIORAL STANDARDS OF PERFORMANCE:
- Respect: Always courteous and respectful to colleagues.
- Personal Ownership: She pays close attention to all details and meticulously accomplishes assignments requested of her. Commitment to Colleagues: Always willing to go that extra mile for her fellow colleagues.


Sabrina helps in a variety of areas. She is knowledgeable, energetic, optimistic, and willing to go the extra mile to see that a project, or request, is not only completed, but done correctly. Her assistance with the Cerner/3M/360 project has been invaluable for the coding section of the HIM Department! We feel fortunate to have her working here at Kaweah Health.

Sabrina is an invaluable member of the team. She is energetic with enthusiasm that is contagious. She volunteers and is up to any challenge. She has taken on her role in the Cerner project with positivity and a can-do attitude.


July 2017

Damon Rolfo, Maintenance III (5 Years)

Nominated By: The Marketing Department

Damon is one of those rare individuals who brings a smile to the face of everyone he encounters. Damon is always ready with a smile and a "yes, of course" response to each request made of him. He is ready and willing to offer assistance along with his creative skills to help our team make each event special and unique. Not only does he complete his duties through the typical work day, but he offers his craftsman skills to construct unique decorations, or something as simple (to him) as assembling a bicycle for the blood donor drawing on his personal time.

Over the years, the Marketing Department has asked Damon to do a myriad of projects from making cut-out boots to wrought iron flower stands. He does these projects on his own time and with his own equipment. Damon also is a great team player at work. When asked to assist with special projects such as setting up the Christmas decorations, he helps out by picking up the supplies at the warehouse and teaming up with the volunteers to get the job completed. We have watched him work with others on his team and he is always smiling and has a great team spirit. He is safety conscious and he always has a great Kaweah Care “can do” attitude. He goes out of his way to help others whether it is staff with projects and repairs or our guests and getting them through the maze of hallways. He has been observed interacting with staff as he makes his way through the halls, and they all continue on their way with a smile. He has even been observed paying for a selection from the vending machine for a patient and a patient's family when they didn't have quite enough money.

Damon is truly the epitome of Kaweah Care. He does his work with passion, he is compassionate and very professional and represents our District well in the community.


June 2017

Sean Nourie, IT Support Technician

Nominated by Jessica Uriarte, Patient Access Specialist

Sean is always very professional, respectful and courteous. When assisting his colleagues, he goes above and beyond by always being very helpful whenever anyone needs anything from ISS (Information Systems Services). As a great team player, he presents himself in a friendly manner and excels in his position by always asking if we need anything and he is always willing to lend a hand.

Recently, Sean worked very hard to help set up computers for the Patient Access department’s move to the new main street call center. For this, Sean is deserving of recognition for being so outgoing and helpful with outstanding support and technical skills.


May 2017

Carolyn Roberts, Pharmacy Tech Biller (12 Years)

Nominated by: John Deans

Carolyn did a great job helping me get a script refilled for my wife. I always have trouble getting the doctor’s office to send the refill over, and my wife was out of her medication. The doctor’s office said they called it in but when I called the employee pharmacy, they had not received anything. I asked Carolyn if she would help me out and call the doctor’s office and see if she could get it, and she did. Carolyn did not know that my wife is taking care of her parents who have Alzheimer’s and she has trouble sleeping without her medication, so you really did a great thing for us! You went above and beyond to help and I appreciate


April 2017

Daniel Florez, EVS Aide (5 years)

Nominated by: Kayce Cornelius-Senseney

Behavioral Standards of Performance: Daniel always displays respect towards our manager and all employees. He is very kind and respectful. In communicating, Daniel always lets us know if there are any problems within the environmental services office (i.e. our paper towel dispenser is broken). Regarding safety, Daniel always makes sure when he is cleaning, he does not leave anything lying around that someone may trip over. Aslo, Daniel displays a professional image by always looking clean and neat in his uniform.


March 2017

Winfred Lumapas, Registered Nurse, 3 SOUTH (2 Years)

Nominated by: Ed Largoza

Winfred regularly receives positive comments from patients about the wonderful care he provides. He is the care provider who is most frequently mentioned by name for his fantastic care. Patients comment that Winfred is a standout amongst stars because he is so well-informed, genuinely concerned, and has a terrific bedside manner. Winfred always asks, "Is there anything else I can help with?" and takes the time to answer all questions and ensure patients fully understand what is happening. In addition, his teammates enjoy working alongside him as he is always helpful, respectful and kind.

Winfred practices his profession with humble confidence and embodies the Kaweah Care values we promote. He is a highly-valued team member that is well-deserving of the Service Excellence Award.

Thank you Winfred for what you do for our patients, for our community, and for Kaweah Health!

February 2017

Vernon Brunges, Registered Nurse, CVICU (8 Years)

Nominated by: Brittany Wedderburn and Felix Ortega

Vernon is exceptional. He has extreme passion for his job. He is always seeking out learning and teaching opportunities. He is a pleasure to work with day in and day out and he is never short of compassion when it comes to patient care.

Over the last year he has taken on the most difficult patients in CVICU, while working extra multiple shifts in a row. Recently he again proved his value to Kaweah Health by maintaining over a week with a patient on multiple vasoactive medications, CRRT, ventilator, IABP, all while providing the best care for not only the patient but for the patient’s family as well. Once the patient’s care was completed on our floor, the family sought out Vernon to thank him personally for his compassion and dedication to their loved one.


January 2017

Tiffany Quintyn, Registered Nurse, ICU (12 Years)Nominated by: Eileen Paul, RN

Tiffany is well deserving of being recognized for her professional accomplishments and dedication to her peers and patients. Tiffany became certified (CCRN) recently and has begun filling in as Team Lead, RRT Nurse and mentors new ICU staff. Tiffany makes sure all are welcome and if we have any nurses that float to the unit, she ensures they are supported and know their resources well.

Tiffany is knowledgeable, caring and thoughtful of the needs of the unit, staff and patients. She is ALWAYS the first person to volunteer to help her co-workers, even if the task is not a fun one. As team lead and RRT RN, she is always moving, making sure that staff have had breaks or lunches. She makes sure to check in with staff and ensures that they feel supported. She leads by example and always has a kind word of encouragement and remains positive in the good and difficult times. It is a pleasure to work with someone with such dedication and pride in her profession and unit.


December 2016

Lisa Reid, Registered Nurse, 2North (7 Years)

Nominated by: Ashley Mora

Lisa is an amazing nurse and colleague! She has so much
knowledge to share with all of the nurses and she is definitely a role model on the unit. No matter how much stress she is put under, or how busy she is, she is always there to lend a helping hand and give advice. Moreover, Lisa is a team player and consistently displays professional responsibility in the work environment. As a charge nurse, it is comforting to know that you can approach her with any questions or concerns regarding a patient and she will assist you in finding an answer to the best of her ability. Furthermore, Lisa’s years on the floor have helped her gain the knowledge of our systems at Kaweah Health, and have provided her with the needed relationships to assist in the smooth operation of our unit. She is most definitely an asset to our organization and unit.


November 2016

Shannon Anguiano, RN, Unit Secretary/CNA Sub Acute (6 Years)

Nominated by: Elisa Venegas and Andrea Dowell

Each month the Sub Acute Unit nominates a staff member to be the unit's employee of the month by entering all of the Kaweah Care submissions into a drawing. In the last drawing, Shannon had eight Kaweah Care entries! She had the most Kaweah Cares by far. The common denominator in all of her Kaweah Care comments is that Shannon is always helping. She works extra hard to make sure that patients are showered in a timely manner. She makes sure patients' needs are met promptly when their assigned nurses are busy. Shannon is regularly assigned as Unit Secretary but will help her team by taking an assignment and even coming early to help the night shift. Her hard work shows how important patient-centered care is to her.

Shannon is always willing to help out the CNAs on the floor. She is always doing more than expected. She not only helps days, she helps nights. She will give extra showers, helps with rounds, and is always there to give a helping hand. She always is smiling and upbeat.


October 2016

Abel Madrid, RN - Critical Care Float Pool (22 Years)

Nominated by: Jemimah Ostrea

Abel deserves this award due to his ability to provide help, support, and guidance to his co-workers without waiting for co-workers to ask for help. He jumps right in to help a co-worker having a busy assignment without any hesitation.

For example, I had a very critical patient who was actively bleeding and was very hypotensive. Abel came in to help me put an OG (orogastric) tube after the patient's procedure. He also helped me clean my patient so that the family, who were very stressed and emotional, could see that their loved one was made comfortable and clean. He also communicated with the doctors on my behalf about the current status of the patient and put in telephone orders to change the status of my patient from DNR to comfort care.

Abel helped me throughout the process of the patient's last few hours of life. He helped me to take care of the family's needs, patient's needs, and most of all, his colleague's needs, in making sure that the family and patient was provided the best care possible. These are the reasons why Abel is deserving of this service excellence award.


September 2016

Susan Angulo, RN - Kaweah Health Specialty Clinic Clinic (5 Years)

Nominated by: Janet Delgado

Susan has shown enthusiasm and commitment to the development of this new service line at the CDMC. Having come from an acute inpatient area to our clinic, which is the interface to the community, she brings her diverse skill set, particularly that of critical thinking.

Every day in the CDMC is a new adventure. Whether I ask Susan to set up a heart transplant consultation, emergently treat a patient experiencing acute heart failure in our outpatient setting, or teach a patient for the 3rd time on how to use a scale to weigh themselves daily - she completes the mission with grace and enthusiasm.

I would not have enough hours in my day to write out the number of Kaweah Care Recognitions of which Susan is deserving. Which is sad, because we at the CDMC have learned to expect an extremely high level of functioning from her as a daily occurrence. In her humble, yet professional manners, Susan Angulo raises the bar for professional nursing. Please celebrate her strengths and the example she sets daily for us all.


June 2016

Melissa Marroquin, Cardiac Services - 2N (7 Years)

Nominated by: Dainty Thomas, Kali Martinez and Jennifer Farrell

Melissa is an exceptional charge nurse and continues to be an outstanding team lead. She is always very respectful of her coworkers and patients. It is not uncommon for her to go above and beyond to help her colleagues by continuously communicating with all floor nurses to keep apprised of what is needed on the floor. She finds the time each day to help floor nurses while still managing her tasks as a charge nurse. Furthermore, Melissa will stop what she's doing to help answer call lights. She is knowledgeable, resourceful, efficient, hardworking, compassionate, and you can always count on her. She always comes to work with a positive attitude and a smile on her face!


May 2016

Chanh Saelee, EVS, (21 Years)

Nominated by: Eileen Paul

They say you never know what you have until it's gone... Well, recently our housekeeper Chanh was on vacation for 9 days and boy did we learn this first hand! Most people don't even notice when their housekeeper is out; we do! Daily, Chanh gets all of the trash on the unit emptied, she cleans EVERY room (floors are mopped, counters wiped, furnishings polished and sharps containers emptied; without being asked). At least 2 times a week she vacuums the entire unit; wipes down windows, nurses’ station counter tops, dusts vents, scrubs sinks, keeps the break room spotless (unlike us RN's, toilets scrubbed, always plenty of toilet paper and toilet seat covers and makes sure that the laundry carts are being emptied. During the time she was away, these things didn't happen :( We are SO glad she chooses to come to work with us in the ICU!


April 2016

Pinky Rose Calica, Charge Nurse - CVICU (7 Years)

Nominated by: Brittany Wedderburn

Pinky Calica is hands down one of the best nurses I’ve had the pleasure of working with. Pinky takes on many professional roles: charge nurse, teacher, preceptor, coworker, friend and she excels at them all! Pinky led our team during a difficult and critical recovery of an open heart patient last night with ease. Her poised leadership creates a sense of security amongst the team even in the most chaotic situations. She was caring, compassionate, and most importantly professional in every aspect. She is a tremendous co-worker and leader and an invaluable role model for the unit. We would be at a loss without her. Keep up the good work!!


March 2016

Cynthia Degroot, RN - ICCU, 3W (9 Years)

1st Nomination by: Mick Hilvers

"Tonight Cynthia made my night possible by staying nearby and helping with my very ill patient despite having her own assignment. When my patient took a turn for the worse, she stayed to help her stay comfortable and reassure the family while she passed away. She was a huge help and a great example of an RN and leader. The family wants her to know how much they appreciate her presence and vigilance. She is always an excellent caregiver, top notch leader, caring nurse and overall perfect example of Kaweah Care."

2nd Nomination by: Stacy Delgado

"I have had the chance to work with Cynthia on multiple occasions and I can say without a doubt that she is one of the hardest working, most compassionate nurses I have come across. She is so helpful and caring. Even when she is drowning with her own patients she can be counted on to provide a helping hand. Whenever I float to 3W and Cynthia is there I know I will have a good night because she will be there to answer questions or help me figure out what needs to be done first. Thank you Cynthia for all that you do."


February 2016

Kari Moreno, RN - Med Surg

Nominated by Todd Eshpeter

"When I was behind, Kari stepped up and discharged a patient for me. This not only made the patient very happy, but allowed me to get home to my family on time."

Additional Comments by April Matthews
"It was no surprise to me when I was informed that Kari was selected as a service excellence award winner. Every day Kari shows up with a smile and a great attitude. Kari is someone who gives 110% every day, every time, not just to our patients but to her co-workers. She is one of those people who you can tell got into nursing because she wanted to help people. She is kind, compassionate, empathetic, and has the ability to comfort even the most difficult patient. Just last week we had a very difficult patient, that even the doctors were having difficulty dealing with, but Kari went in and worked her magic. The patient was so pleased with her that even when she moved off of the floor she still called Kari for advice and to advocate for her. This is not an uncommon reaction to Kari; her file is filled with patient compliments. Her enthusiasm and her ability to onboard her co-workers has resulted in improved team moral both during work hours and off. It is not uncommon to see Kari literally chasing after doctors to get orders for her patients, or watching her make multiple phone calls to be sure her patients have everything they need. Kari is a key player in making sure the CDU is successful not only by her good work at the bedside but also by being a member of the UBC. Kari is a wonderful example of Kaweah Care, from walking a lost patient to helping a co-worker in a time of need; she continues to impress me every day."


January 2016

Nadia Ruvalcaba, RN - 3W

"Nadia is one of the dependable charge nurses 3W has. She is always willing to lend a helping hand. 3W can get incredibly busy and when Nadia is charge she makes it a point to be in the room with the floor nurse when the patient arrives. She always greets the patients in a respectful manner. I've worked with a lot of different charge nurses throughout the hospital and Nadia is a step above the rest. She is not only an advocate for her patients but also her nurses. She is a great nurse and I hope to be as great a nurse as her one day. 3W is lucky to have her," Stacy Delgado