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Visitor Guidelines


NEW STATE ORDER - visitors must be fully vaccinated or present a confirmed negative COVID test in the last 72 hours if unvaccinated or incompletely vaccinated.For details, please click HERE.


We are committed to protecting the safety of our patients, staff, physicians, medical residents and the public while maintaining quality care here at Kaweah Health.

Kaweah Health has adjusted visitor guidelines for patients who are not in isolation for COVID-19.

Kaweah Health esta modificando sus restricciones de visitantes para pacientes que no estan bajo aislamiento por COVID-19. Haga clic AQUÍ para leer más.

General Visitation: Inpatient Areas (Patients Without COVID-19) - Quick Sheet (PDF)*

For Admitted Patients - Medical Center*

For Admitted Non-COVID-19 Patients - Medical Center*

Due to rapidly increasing COVID admissions, The state has issued a state public health mandated order that requires all visitors to show proof of vaccination or proof of negative COVID test within the last 72 hours. Effective, Wednesday, August 11, 2021 most patients in the Medical Center (exceptions noted below) will only be allowed one visitor for entire stay. Visitors MUST wear a mask while in patient care areas per state guidelines. Children over the age of 16 are allowed to visit only if the child is accompanied by an adult and able to follow masking guidelines. Proof of vaccination must be shown along with photo ID. Visitor must be 14 days past last dose of vaccination. If visitors are not vaccinated, they must show proof of a negative COVID-19 test within the last 72 hours.

*Please be advised - due to the changing climate of hospital policy, the visitor guidelines are subject to change without advance notice. We will continue to make all effort to place the most recent information.

General visitation:
One visitor between 9 AM – 9 PM daily for visiting adult inpatient. ONLY ONE VISITOR FOR ENTIRE STAY.

Exceptions to this state mandate of requiring proof of vaccination or negative test will be for the following groups:

  • Pediatric/NICU guardian or parent
  • L&D support person
  • Disability/Cognitively Impaired Caregiver
  • End of life or Death is imminent situations
  • Deteriorating situations/Emergencies
  • Emergency room – will continue to have one visitor per patient once they are moved back to an exam room. If patient is admitted, visitor must comply and show proof of vaccination or negative test unless any of the above situations are valid.
Departments
  • Critical Care: One visitor allowed (10 AM - 5 PM, 7 PM - 9 PM)
  • Maternal Child Health (Labor and Delivery and Mother Baby): One visitor who can visit all hours
  • Emergency Department: One visitor allowed once patient has been taken to a room. No visitors in the lobby due to space restriction.
  • Surgery/Procedures/Cath Lab: One visitor will be allowed to alternate for pre-op and post-op, but will still need to wait in vehicle during the surgery due to waiting area limitations.
  • Endoscopy: No visitors allowed.
  • Neonatal Intensive Care Unit: Up to two visitors with one able to stay overnight.
  • Pediatrics: Up to two visitors all hours with orange armband
  • Comfort care – Non-COVID-19 patients: at end of life can have up to four designated visitors that switch out two at a time. Exceptions can be made by the charge nurse or nurse manager. Please be mindful of not allowing excessive visitors. For COVID-19 Patients still in isolation: TWO visitors ONLY are allowed in these situations. They must see the nurse to don PPE prior to entering the room and must stay in the patient’s room.
  • Caregiver patients – One visitor that can change out daily, and can stay 24 hours.
  • Deteriorating situations/emergency situations – Up to two visitors. Proof of vaccination status or negative COVID-19 test are NOT required for these situations.
Other Locations:
  • Rural health clinics and urgent care locations: One visitor allowed.
  • Rehabilitation hospital – One visitor, for entire stay. You will be notified of specified visiting times designated for your unit.
  • Cardiac Rehab on Akers Campus: no visitors
  • Therapy Specialists, all locations: no visitors, unless they are doing family training or are needed to facilitate patient engagement in therapy
  • Wound Center: allow one visitor, especially for family training
  • TCS and Subacute - Scheduled visitation with only one visitor per patient for entire stay. Exceptions will be made for end of life and compassionate care.
  • Dialysis clinic: one visitor allowed in the lobby or in treatment rooms. While patient is receiving treatment, visitor must leave lobby due to limited seating. Visitors are not allowed in Hemodialysis Treatment Room due to size limitations and state guidelines for social distancing.
Visitor Guidelines

This will impact the following areas of Kaweah Health:

  • Acute Adult inpatient
  • Maternal Child Health (Labor and Delivery and Mother baby)
  • Emergency Department
  • Surgery
  • Procedures/Endoscopy
  • Cath Lab
  • All rural health clinics and Kaweah Health Medical Group locations
  • Rehabilitation Hospital
  • TCS and Subacute

The following areas will NOT be changing visitation at this time due to continued restricted state guidelines, but are subject to change:

  • Mental Health

This is not a comprehensive list of all of the Kaweah Health locations, so if you do not see the specific location you are going to visit, please call ahead to find out their visitation policy.

Visitors will still be required to wear a mask while in the health care facilities and in patient care areas as per state guidelines.

Surgery, Procedures, and Cath Lab

Due to COVID-19 space restrictions, visitation will be limited in the lobby.

  • One symptom free visitor allowed at the bedside both pre-operatively and post-operatively.
  • All visitors will have an armband placed at patient admission.
  • Please be mindful that the visitor will be asked to wait in their vehicle or in another lobby due to lack of space.

Endoscopy

  • No visitors allowed due to lack of space.

NICU/Pediatrics

  • No change to current visitation.
  • Up to two symptom free visitors
  • One visitor can stay overnight and must have a green armband
  • Pediatrics – all hours and must have an orange armband

Labor & Delivery/Mother-Baby

  • One symptom free visitor who can visit all hours
  • Labor & Delivery visitors must have Pink armband. May also have a doula in addition to one support/visitor.
  • Mother – Baby visitors must have a yellow armband.

Emergency Department

  • One symptom free visitor allowed once patient is taken back to a room
  • No visitors allowed in current waiting room due to lack of size and state guidelines for social distancing
  • Visitors will be required to show proof of vaccination or negative COVID-19 test collected within last 72 hours of patient is admitted to the hospital, unless exceptions apply.

Rural Health Clinics and Kaweah Health Medical Group Locations

  • One symptom-free visitor will be allowed.
  • Please see signage at each facility for exceptions to this change.

Dialysis Clinic

  • One symptom free visitor allowed in the lobby or in Peritoneal Dialysis Treatment Rooms. While patient is receiving treatment, the visitor will need to leave lobby due to size of lobby.
  • No visitors allowed in Hemodialysis Treatment Room due to lack of size and state guidelines for social distancing

Acute Patients with COVID-19 or in Isolation

  • Adults – Video visitation only until patient is out of quarantine.
  • Pediatrics – One symptom-free guardian may stay in the room with the patient.
  • Compassionate or comfort care exceptions will be made for patients by the charge nurse in extenuating circumstances. TWO visitors ONLY are allowed in these situations. They must see the nurse to don PPE prior to entering the room and must stay in the patient’s room.

Clergy

  • One Clergy member allowed to come visit the patient.
  • Please be mindful of how many visitors are already in the room to keep at one visitor per patient.

We understand what a vital role family plays in our patient’s recovery and we thank you for your patience and cooperation as we continue to keep our community safe. Thank you!

All permitted visitors will be:

  • Screened for symptoms of COVID-19 including:
    • Fever
    • New cough
    • New shortness of breath
    • Loss of smell or taste
  • Required to wear a surgical facemask.
  • If you do not have one, one will be provided to you.
  • If you prefer to double masking, the bottom mask must be a surgical mask or higher (i.e. your own N95 mask).
  • Provide documentation of COVID-19 vaccination where last dose was given 14 days prior, OR, provide a negative COVID-19 test collected within the last 72 hours.

Restricted visitors include:

  • Individuals with COVID-19 symptoms
  • Children 16 years of age and younger
  • Individuals in quarantine for COVID-19 reasons (pending testing, exposure, etc.)