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Visitor Guidelines

Kaweah Health has adjusted visitor restrictions for patients who are not in isolation for COVID-19.

Kaweah Health esta modificando sus restricciones de visitantes para pacientes que no estan bajo aislamiento por COVID-19. Haga clic AQUÍ para leer más.

Effective June 22, 2021

We are committed to protecting the safety of our patients, staff, physicians, medical residents and the public while maintaining quality care here at Kaweah Health. At this time, we are pleased to be able to safely relax our visitation restrictions in most acute inpatient areas for the emotional well being of our patients and their loved ones effective Tuesday, June 22, 2021.

For Admitted Patients - Medical Center

Most patients in the Medical Center (exceptions noted below), can have up to two visitors at a time during visiting hours, if visitors wear a mask while in patient care areas per state guidelines. Children over the age of 12 are allowed to visit only if the child is accompanied by an adult and able to follow masking guidelines. Visitors can change throughout the day (exceptions noted below), but only two visitors will be allowed per patient in the building at a time:

  • General visitation: Two visitors between 9 AM – 9 PM daily for visiting an adult inpatient
    • Visitors can change throughout the day, but only two are allowed in the building at a time

Departments

  • Critical Care: Two visitors allowed (10 AM - 5 PM, 7 PM - 9 PM)

  • Maternal Child Health (Labor and Delivery and Mother Baby): Up to two visitors who can visit all hours

  • Emergency Department: Two visitors allowed once patient has been taken to a room

  • Surgery/Procedures/Cath Lab: Two visitors will be allowed to alternate for pre-op and post-op, but will still need to wait in vehicle during the surgery due to waiting area limitations.

  • Endoscopy: one symptom-free visitor allowed post-operatively due to space limitations

  • Neonatal Intensive Care Unit: Up to two visitors with one able to stay overnight. Visiting hours are from 9 a.m. to 6 p.m.

  • Pediatrics: Up to two visitors all hours with orange armband

Other Locations:

  • Rural health clinics and urgent care locations: One visitor allowed.

  • Rehabilitation hospital – Two visitors, limited hours Monday-Saturday 3 PM – 5 PM, Sun 1 PM – 4 PM

  • Cardiac Rehab on Akers Campus: no visitors

  • Therapy Specialists, all locations: no visitors, unless they are doing family training or are needed to facilitate patient engagement in therapy

  • Wound Center: allow one visitor, especially for family training

  • Dialysis clinic: one visitor allowed in the lobby or in treatment rooms. While patient is receiving treatment, visitor must leave lobby due to limited seating. Visitors are not allowed in Hemodialysis Treatment Room due to size limitations and state guidelines for social distancing.

Visitor Guidelines

This will impact the following areas of Kaweah Health:

  • Acute Adult inpatient

  • Maternal Child Health (Labor and Delivery and Mother baby)

  • Emergency Department

  • Surgery

  • Procedures/Endoscopy

  • Cath Lab

  • All rural health clinics and Kaweah Health Medical Group locations

The following areas will NOT be changing visitation at this time due to continued restricted state guidelines, but are subject to change:
  • Mental Health

  • Rehabilitation Hospital

  • TCS and SubAcute

This is not a comprehensive list of all of the Kaweah Health locations, so if you do not see the specific location you are going to visit, please call ahead to find out their visitation policy.

Visitors will still be required to wear a mask while in the health care facilities and in patient care areas as per state guidelines. Please see the following link for more information: https://covid19.ca.gov/safely-reopening/#reopening-california

Surgery, Procedures, and Cath Lab

Due to COVID-19 space restrictions, visitation will be limited in the lobby.

  • Up to two symptom free visitors will be allowed to take turns at the bedside both pre-operatively and post-operatively.

  • All visitors will have an armband placed at patient admission.

  • Please be mindful that the visitor might be asked to wait in their vehicle or in another lobby due to lack of space if the waiting room is at capacity.

Endoscopy

  • One symptom-free visitor will be allowed post-operatively due to limited space.

NICU/Pediatrics

  • No change to current visitation.

  • Up to two symptom free visitors

  • NICU hours – 9 AM – 6 PM, One visitor can stay overnight and must have a green armband

  • Pediatrics – all hours and must have an orange armband

Labor & Delivery/Mother-Baby

  • Up to two symptom free visitors who can visit all hours

  • Labor & Delivery visitors must have Pink armband. May also have a doula in addition to two support/visitors.

  • Mother – Baby visitors must have a yellow armband.

Emergency Department

  • Up to two symptom free visitors allowed once patient is taken back to a room

  • No visitors allowed in current waiting room due to lack of size and state guidelines for social distancing

  • Up to two Visitors will be allowed with the patient in the new ED lobby when in use.

Rural Health Clinics and Kaweah Health Medical Group Locations

  • One symptom-free visitors will be allowed.

  • Please see signage at each facility for exceptions to this change.

Dialysis Clinic

  • One symptom free visitor allowed in the lobby or in Peritoneal Dialysis Treatment Rooms. While patient is receiving treatment, the visitor will need to leave lobby due to size of lobby.

  • No visitors allowed in Hemodialysis Treatment Room due to lack of size and state guidelines for social distancing

Acute Patients with COVID-19 or in Isolation

  • Adults – Video visitation only until patient is out of quarantine.

  • Pediatrics – One symptom-free guardian may stay in the room with the patient.

  • Compassionate or comfort care exceptions will be made for patients by the charge nurse in extenuating circumstances

Clergy

  • 1-2 Clergy members are allowed to come visit the patient.

  • Please be mindful of how many visitors are already in the room to keep at two visitors per patient.

We understand what a vital role family plays in our patient’s recovery and we thank you for your patience and cooperation as we open back up safely. Thank you!

    All permitted visitors will be:

    • Screened for symptoms of COVID-19 including:
    • Fever
    • New cough
    • New shortness of breath
    • Loss of smell or taste
    • Required to wear a surgical facemask.
    • If you do not have one, one will be provided to you.
    • If you prefer to double masking, the bottom mask must be a surgical mask or higher (i.e. your own N95 mask).

    Restricted visitors include:

    • Individuals with COVID-19 symptoms
    • Children 12 years of age and younger
    • Individuals in quarantine for COVID-19 reasons (pending testing, exposure, etc.)

    For inpatients, visitors must remain in the patient’s room. They may leave the patient’s room only to use the restroom or get food from the cafeteria. If visitors go to the cafeteria, we encourage them to return to the patient’s room with their food. Once visitors end their visit and exit the room, they must immediately leave the medical facility.

    This guide is for acute inpatient visitation only. Please refer to outlying campuses for their visitation policies.