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Visitor Guidelines


NEW STATE ORDER (For details, please click HERE. ) - visitors must be fully vaccinated or present a confirmed negative COVID test in the last 72 hours if unvaccinated or incompletely vaccinated. If a visitor has tested positive in the last 90 days, proof of a positive test along with a physician/practitioner clearance from quarantine must be presented.


We are committed to protecting the safety of our patients, staff, physicians, medical residents and the public while maintaining quality care here at Kaweah Health.

Kaweah Health has adjusted visitor guidelines.

Kaweah Health esta modificando sus restricciones de visitantes para pacientes que no estan bajo aislamiento por COVID-19. Haga clic AQUÍ para leer más.

General Visitation: Inpatient Areas (Patients Without COVID-19) - DOWNLOAD HERE

For Admitted Patients - Medical Center*

For Admitted Non-COVID-19 Patients - Medical Center (Effective December 21, 2021)*

New guidelines will allow patients, who do not have COVID-19, one unique visitor each day during visiting hours. Routine visitation guidelines remain unchanged for COVID-19 patients in isolation (video visitation only unless an exception* approved by the care team).

*Please be advised - due to the changing climate of hospital policy, the visitor guidelines are subject to change without advance notice. We will continue to make all effort to place the most recent information.

General visitation: Effective Dec. 21
One visitor between 9 AM – 9 PM daily for visiting an adult inpatient. Only one unique visitor per day during visiting hours.

Exceptions to the visitor guidelines for all patients, including patients in isolation for COVID-19:

The care team will evaluate and approve exceptions for patients in extenuating circumstances. *The exceptions are:

  • Two unique visitors per patient stay may be allowed a bedside visit:
    • When a patient changes level of care (higher or lower).
    • When a patient’s condition deteriorates or there is a plan of care change.
    • When a patient is preparing for major surgery or immediately following major surgery when a patient is at high risk of death.
    • For patients who need supervision due to mental status where care may be inhibited without a familiar person present.
  • Four unique visitors per patient stay, two at the bedside at a time, may be allowed a visit:
    • During end-of-life situations

There is no change for the following areas:

  • Pediatrics: Patients are permitted two guardians regardless of COVID-19 status
  • Emergency Department: Adult patients are permitted one visitor once they have been taken to a patient room and no visitors are permitted in the waiting area
  • Maternal Child Health

Departments
  • Critical Care: (10 AM - 5 PM, 7 PM - 9 PM) Visitation Hours are form 10am-5pm, 7pm-9pm. Same rules as above for who may visit.
  • Maternal Child Health (Labor and Delivery and Mother Baby): One visitor who can visit all hours
  • Emergency Department: One visitor allowed once patient has been taken to a room. No visitors in the lobby due to space restriction.
  • Surgery/Procedures/Cath Lab: One visitor will be allowed to alternate for pre-op and post-op, but will still need to wait in vehicle during the surgery due to waiting area limitations.
  • Endoscopy: No visitors allowed.
  • Neonatal Intensive Care Unit: Up to two visitors with one able to stay overnight.
  • Pediatrics: Up to two visitors all hours with orange armband.
Other Locations:
  • Rural health clinics and urgent care locations: One visitor allowed.
  • Rehabilitation hospital – One visitor, for entire stay. You will be notified of specified visiting times designated for your unit.
  • Cardiac Rehab on Akers Campus: no visitors
  • Therapy Specialists, all locations: no visitors, unless they are doing family training or are needed to facilitate patient engagement in therapy
  • Wound Center: allow one visitor, especially for family training
  • TCS and Subacute - Scheduled visitation with only one visitor per patient for entire stay. Exceptions will be made for end of life and compassionate care.
  • Dialysis clinic: one visitor allowed in the lobby or in treatment rooms. While patient is receiving treatment, visitor must leave lobby due to limited seating. Visitors are not allowed in Hemodialysis Treatment Room due to size limitations and state guidelines for social distancing.
Visitor Guidelines

This will impact the following areas of Kaweah Health:

  • Acute Adult inpatient
  • Maternal Child Health (Labor and Delivery and Mother baby)
  • Emergency Department
  • Surgery
  • Procedures/Endoscopy
  • Cath Lab
  • All rural health clinics and Kaweah Health Medical Group locations
  • Rehabilitation Hospital
  • TCS and Subacute

The following areas will NOT be changing visitation at this time due to continued restricted state guidelines, but are subject to change:

  • Mental Health

This is not a comprehensive list of all of the Kaweah Health locations, so if you do not see the specific location you are going to visit, please call ahead to find out their visitation policy.

Visitors will still be required to wear a mask while in the health care facilities and in patient care areas as per state guidelines.

Surgery, Procedures, and Cath Lab

Due to COVID-19 space restrictions, visitation will be limited in the lobby.

  • One symptom free visitor allowed at the bedside both pre-operatively and post-operatively.
  • All visitors will have an armband placed at patient admission.
  • Please be mindful that the visitor will be asked to wait in their vehicle or in another lobby due to lack of space.

Endoscopy

  • No visitors allowed due to lack of space.

NICU/Pediatrics

  • No change to current visitation.
  • Up to two symptom free visitors
  • One visitor can stay overnight and must have a green armband
  • Pediatrics – all hours and must have an orange armband

Labor & Delivery/Mother-Baby

  • One symptom free visitor who can visit all hours
  • Labor & Delivery visitors must have Pink armband. May also have a doula in addition to one support/visitor.
  • Mother – Baby visitors must have a yellow armband.

Emergency Department

  • One symptom free visitor allowed once patient is taken back to a room
  • No visitors allowed in current waiting room due to lack of size and state guidelines for social distancing
  • Visitors will be required to show proof of vaccination or negative COVID-19 test collected within last 72 hours of patient is admitted to the hospital, unless exceptions apply.

Rural Health Clinics and Kaweah Health Medical Group Locations

  • One symptom-free visitor will be allowed.
  • Please see signage at each facility for exceptions to this change.

Dialysis Clinic

  • One symptom free visitor allowed in the lobby or in Peritoneal Dialysis Treatment Rooms. While patient is receiving treatment, the visitor will need to leave lobby due to size of lobby.
  • No visitors allowed in Hemodialysis Treatment Room due to lack of size and state guidelines for social distancing
Clergy
  • One Clergy member allowed to come visit the patient.
  • Please be mindful of how many visitors are already in the room to keep at one visitor per patient.

We understand what a vital role family plays in our patient’s recovery and we thank you for your patience and cooperation as we continue to keep our community safe. Thank you!

All permitted visitors will be:

  • Screened for symptoms of COVID-19 including:
    • Fever
    • New cough
    • New shortness of breath
    • Loss of smell or taste
  • Required to wear a surgical facemask.
  • If you do not have one, one will be provided to you.
  • If you prefer to double masking, the bottom mask must be a surgical mask or higher (i.e. your own N95 mask).
  • Provide documentation of COVID-19 vaccination where last dose was given 14 days prior, OR, proof of a positive test along with a physician/practitioner clearance from quarantine must be presented.

Restricted visitors include:

  • Individuals with COVID-19 symptoms
  • Children 11 years of age and younger
  • Individuals in quarantine for COVID-19 reasons (pending testing, exposure, etc.)